RDDS help clients bridge the gap between technology and people by leveraging years of experience and IT expertise. Understanding what you do? and how you do it?, so that we can customize ServiceNow to manage all your company needs at a convenient price.
Our services bring visibility to IT processes and infrastructure of IT enterprise, it facilitates a prompt response to disruptions in IT processes, minimize the expenses of IT support Costs and Infrastructural changes.
Your company’s challenge to manage different overlapping SLAs with different vendors which will be met by creating different workflows, that can configure the SLA management and integrate your ServiceNow with your vendors’ platform. This way, it will be easy to control the quality of your service offerings.